A family run business providingexceptional service for over 30 years

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A Welcome From Our Founder

“Over the past 30 years at Coach House, I have worked with an enthusiastic team of staff members who passionately uphold our company ethos of outstanding customer care and unrivalled piano knowledge.

Being associated with such a dynamic organisation and superior piano brands is truly inspirational, and I am delighted to offer you this opportunity to enjoy the Coach House experience for yourself.”

  • History Of coach house

    It all started over a quarter of a century ago, from a 250-year-old landmark Coach House…Coach House Pianos became established as the trusted, family operated piano specialists. Our quaint old building served its purpose for numerous years with its maximum capacity of 23 pianos!

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  • Our Facilities

    Purpose built premises became essential in order to display complete ranges of upright and grand pianos.

    Our elegant Regency style showrooms complete with Minstrels Gallery was designed to offer you an unparalleled experience when choosing your piano.

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The coach House Family

  • Nick Rusling


  • Tim Rusling

    Marketing Manager

  • Carlie Rusling

    Purchasing & Finance

  • Sam Rusling

    General Manager

  • Dan Rusling

    Sales Consultant

  • Gareth Danks


  • Jerry Rusling

    Purchasing Manager

  • Simon Rusling

    Technical Manager

  • David Halford

    Education Business Manager

  • Craig Fletcher

    Tuner & Technician

  • Nigel Jones

    Transport Team Leader

  • Dan Mcnee

    Piano Tuner

  • Anna Rusling

    Admin Assistant

  • Lucy Maddox

    Digital Marketing Coordinator

  • Rhiannon Williams

    Customer Service

Our Mission

To support and engage more people in music making.

Our Vision

To be Europe’s leading organisation offering the greatest depth of selection of the world’s finest pianos.

To be recommended as the organisation delivering the most innovative and cost-effective music department solutions in the education sector.

Our Values

Our values are the most important component of our professional foundation. These values form the culture and character of our people:

  • Honesty and integrity will be paramount in all business dealings.
  • Create greater value for our clients which far exceeds monetary value and is never at the expense of quality or service.
  • Work diligently and efficiently, striving for improvement daily.

Our Heritage

  • 1985

    Nick Rusling relocates from longstanding family piano business in Bristol (Bristol Piano Company) to establish his own business in Swansea. Coach House (thus named because business started from the coach house at rear of the old family home) becomes established in piano sales, restoration and polishing.

  • 1987

    A very apt Georgian coach house two storey detached premises purchased. for piano sales on ground floor and polishing and restoration on first floor.

  • 1988

    The Coach House oval is born! A classical elliptical shape is developed that is to last more than 25 years!

  • 1994

    Freehold land purchased - on A483 main arterial road from M4 - complete with chapel for conversion or demolition and rebuild

  • 1995

    Sold Georgian coach house and relocated to rented premises in view of developing the acquired main road location site. Decision made to demolish chapel and purpose build distinctive new Regency style piano showrooms and gallery.

  • 1996

    Planning permission granted and Coach House new project build begins!

  • 1997

    Grand opening of the new showroom and gallery. Steinway & Sons choose Coach House as their appointed dealership and received visit from Steinway director Mr Bob Dove and UK manager Mr Geoff Oakley!

  • 2000

    Steingraeber exclusive piano dealership established at Coach House. Pictured: Managing Director and family member Udo Steingraeber visits Coach House for the opening launch.

  • 2008

    Caribbean affiliation partnership established with Pianoman Music Centre in Barbados.

  • 2010

    New Europa House multi-offices and warehousing opened near main showrooms to provide for further business growth.

  • 2014

    Coach House adopts an innovative new CH icon that also forms the grand piano outline as part of an iconic re-brand. A testimony to the synergy of its traditional values and dynamic approach to the music industry.

  • 2015

    New Spectrum House premises opened adjacent to Europa House for expansion programme supplying all musical instruments to schools and music institutions. Newly fitted out to accommodate our increased inventory levels along with larger piano restoration workshops to further increase output.

  • 2016

    Coach House are awarded the prestigious Bösendorfer Piano dealership - the world’s oldest and most exclusive piano manufacturer.

  • 2017

    After a fantastic year of trading Coach House are honoured the Kawai Education Piano Dealer of the Year Award.

  • 2018

    To further enhance our product offering and expand our enviable service to other musicians outside of pianos, Coach House wholly acquires the longstanding company, The Music Station and relocates it adjacent to the main Coach House Swansea showroom.