A Welcome From Our Founder
“Over the past 30 years at Coach House, I have worked with an enthusiastic team of staff members who passionately uphold our company ethos of outstanding customer care and unrivalled piano knowledge.
Being associated with such a dynamic organisation and superior piano brands is truly inspirational, and I am delighted to offer you this opportunity to enjoy the Coach House experience for yourself.”
History Of coach house
It all started over a quarter of a century ago, from a 250-year-old landmark Coach House…Coach House Pianos became established as the trusted, family operated piano specialists. Our quaint old building served its purpose for numerous years with its maximum capacity of 23 pianos!Read More
Purpose built premises became essential in order to display complete ranges of upright and grand pianos.
Our elegant Regency style showrooms complete with Minstrels Gallery was designed to offer you an unparalleled experience when choosing your piano.View Showroom
The coach House Family
Purchasing & Finance
Education Business Manager
Tuner & Technician
Transport Team Leader
Digital Marketing Coordinator
To support and engage more people in music making.
To be Europe’s leading organisation offering the greatest depth of selection of the world’s finest pianos.
To be recommended as the organisation delivering the most innovative and cost-effective music department solutions in the education sector.
Our values are the most important component of our professional foundation. These values form the culture and character of our people:
- Honesty and integrity will be paramount in all business dealings.
- Create greater value for our clients which far exceeds monetary value and is never at the expense of quality or service.
- Work diligently and efficiently, striving for improvement daily.
Nick Rusling relocates from longstanding family piano business in Bristol (Bristol Piano Company) to establish his own business in Swansea. Coach House (thus named because business started from the coach house at rear of the old family home) becomes established in piano sales, restoration and polishing.
A very apt Georgian coach house two storey detached premises purchased. for piano sales on ground floor and polishing and restoration on first floor.
The Coach House oval is born! A classical elliptical shape is developed that is to last more than 25 years!
Freehold land purchased - on A483 main arterial road from M4 - complete with chapel for conversion or demolition and rebuild
Sold Georgian coach house and relocated to rented premises in view of developing the acquired main road location site. Decision made to demolish chapel and purpose build distinctive new Regency style piano showrooms and gallery.
Planning permission granted and Coach House new project build begins!
Grand opening of the new showroom and gallery. Steinway & Sons choose Coach House as their appointed dealership and received visit from Steinway director Mr Bob Dove and UK manager Mr Geoff Oakley!
Steingraeber exclusive piano dealership established at Coach House. Pictured: Managing Director and family member Udo Steingraeber visits Coach House for the opening launch.
Caribbean affiliation partnership established with Pianoman Music Centre in Barbados.
New Europa House multi-offices and warehousing opened near main showrooms to provide for further business growth.
Coach House adopts an innovative new CH icon that also forms the grand piano outline as part of an iconic re-brand. A testimony to the synergy of its traditional values and dynamic approach to the music industry.
New Spectrum House premises opened adjacent to Europa House for expansion programme supplying all musical instruments to schools and music institutions. Newly fitted out to accommodate our increased inventory levels along with larger piano restoration workshops to further increase output.
Coach House are awarded the prestigious Bösendorfer Piano dealership - the world’s oldest and most exclusive piano manufacturer.
After a fantastic year of trading Coach House are honoured the Kawai Education Piano Dealer of the Year Award.
To further enhance our product offering and expand our enviable service to other musicians outside of pianos, Coach House wholly acquires the longstanding company, The Music Station and relocates it adjacent to the main Coach House Swansea showroom.
“On personal recommendation, we took the train from East Sussex to Swansea where Coach House gave us a really tailored review of their pianos both in the showroom and the workshop. We viewed several pianos and ended up purchasing a Steinway Boston upright which I am absolutely delighted with. My piano was delivered within a week of our visit and taken up our very narrow staircase whilst our old one was carried down. The three muscular delivery men said that if it had been 1" wider they would not have managed it! They were so practical. I cannot believe what a pleasure it has been to deal with Coach House who went out of their way to ensure that the piano was the right one for me”Peter – East Sussex
“Anybody can beat a price, no other piano supplier in the UK can attain to the high level of service one received from Coach House Pianos. It is very clear that all advice given had been substantiated and built-on throughout the 30+ years of their experience within the industry and you receive all this as an extra bonus on top of their guaranteed fairest price. Buying a piano was a journey in my experience and from my detailed research I would thoroughly recommend it is only worth going on this journey with Coach House.”Alan – Henley-On-Thames
“Exceptional service. I could not have wished for a better buying experience of my dream piano than what I received from Coach House Pianos - I truly felt valued as a customer. Fabulous showroom with many many pianos to try, very helpful staff, going the extra mile (or two!) to ensure a smooth transaction and a wonderful outcome. Highly recommend.”Dawn – Brixham
“I would like to thank all at Coach House Pianos, Swansea for all their help and advice and for supplying such a wonderful piano. Their service has been exemplary, friendly and supportive. They have made me feel like a VIP from the very first moment, and I cannot recommend them highly enough for anyone contemplating buying a quality piano whether new, like mine, or second hand”David – Liverpool
“This gem of a piano shop in Swansea. It has to be the best place to go to purchase a piano. The selection of wonderful pianos was mouth-watering, the personal attention given to us by their staff second to none, in every way we were treated like royalty. They understood what I was looking for and were amazingly helpful in finding me the exact piano I was looking for in my budget. I wouldn’t hesitate to recommend them to anyone seeking the instrument of their choice. Coach House Pianos is Special.” Patricia – Sussex